Frequently Asked Questions
Common questions about chiropractic care, your first appointment, fees, private health insurance, and movement rehabilitation at Eugene Chiropractic in Glen Waverley.
What happens during the first appointment?
Your first appointment includes a discussion of your symptoms and health history, followed by an assessment of your spine, joints and movement.
If treatment is appropriate, treatment can usually begin during the same appointment.
Do I need an X-ray?
No. X-rays are not routinely required before chiropractic treatment.
If your assessment suggests that imaging or further medical investigation may be appropriate, this will be discussed with you.
Will I receive treatment on my first visit?
In most cases, yes. If treatment is clinically appropriate and there is no reason to delay care, treatment can begin during your first appointment.
What does chiropractic treatment involve?
Treatment may include chiropractic adjustments, joint mobilisation, soft tissue techniques and movement-based rehabilitation, depending on your assessment and individual needs.
Do you only treat the area that hurts?
Not necessarily. Symptoms in one area can sometimes be influenced by movement restrictions or compensation elsewhere in the body.
When relevant, we may assess areas such as the rib cage, pelvis, hips or shoulders in addition to the area where you feel pain.
How many treatments will I need?
The number of appointments varies depending on your condition, how long you have had the problem, your response to treatment and your goals.
Your progress will be reviewed as treatment continues, rather than using the same treatment schedule for everyone.
Is chiropractic treatment painful?
Treatment should generally be comfortable. Some techniques may cause temporary pressure or mild discomfort around sensitive areas.
Treatment can always be modified based on your comfort and preference.
How much does an appointment cost?
Initial Consultation & Treatment — $98
Standard Consultation & Treatment — $78
Your initial appointment includes assessment and treatment where clinically appropriate.
Can I use private health insurance?
Yes. If your private health insurance includes chiropractic extras cover, you can claim eligible rebates at the clinic using HICAPS.
The rebate amount depends on your insurer and level of cover.
Can I use Medicare?
Medicare rebates may be available for eligible patients referred by their GP under an appropriate Medicare care plan.
Please check your eligibility with your GP before your appointment.
Do you accept WorkSafe patients?
Yes. Eugene Chiropractic can provide chiropractic care for eligible WorkSafe Victoria patients.
Please bring your claim details and any relevant approval or referral information to your appointment.
Where is Eugene Chiropractic located?
Eugene Chiropractic is located inside 101 Fitness in Glen Waverley.
Parking is available nearby, and detailed entrance and parking directions are available on our Google Business Profile.
The Process
What to expect during your visits
01
Initial Consultation
We begin by discussing your current symptoms, health history, concerns and treatment goals. This helps us understand what has been affecting you and what you would like to improve.
02
Assessment
We assess your spine, joints and movement to identify restrictions, relevant movement patterns and areas that may be contributing to your symptoms.
03
Treatment & Next Steps
We explain our findings and, where appropriate, begin treatment during your first visit. We will also discuss any exercises, movement rehabilitation or follow-up care that may be helpful.